Gal Borenstein, founder, and CEO of the Borenstein Group, a top Washington DC Digital Marketing & Branding Agency for B2B and B2G markets, was interviewed on Performance Delivered’s latest podcast. He shared his industry expertise and scientific approach to building digital trust for a brand. B2B clients have instant access to endless online competitors. This means that your brand narrative needs to engage users as efficiently as possible. In as little as five seconds, a site must be able to answer the question, “Why should I trust this company?”
To accomplish this, Gal Borenstein reverse engineers the trust-building process:
- Ask what makes your product the best. Then, prove it. What metrics and data can you highlight to base your product’s superiority in science?
- Interview clients. Ask them the same questions you asked internally. What do they want? What is the value they see in your product? Where are the discrepancies between your evaluation and theirs?
- Do your homework on the brand messaging in the space. Knowing what your competition is saying allows you to test their narratives against each other to see what is successfully converting non-believers.
- Implement your new strategies and let the analytics tell you what’s working and what isn’t.
About Performance Delivered: Listen to Steffen Horst’s full conversation with Gal Borenstein, where he expands on these core ideas and offers insider advice at the link here. For agency owners and executives, the digital marketing landscape is always changing. With interviews with thought leaders and those “in the trenches” of the industry, the Performance Delivered digital marketing podcast will keep you up-to-date with current industry best practices… and also give you a glimpse into what innovations the future holds. Hosts Steffen Horst and Dave Antil are big agency “refugees” who know that the industry is going through drastic changes right now. And they offer insights you can use to stay on top. Learn more about the Performance Delivered podcast and listen to more on Apple Podcasts, Spotify, or on their website.